# TechFalcon IT > TechFalcon IT runs your IT and defends it. We provide managed IT, 24/7 managed detection and response, vCISO, penetration testing, backup and disaster recovery, and security awareness training for small and mid-sized businesses across Alberta and Canada. TechFalcon IT is based in Edmonton, Alberta, Canada, and serves Edmonton, Alberta and businesses across Canada. Phone: +1 587 208 3742. Email: help@techfalcon.ai. For an active ransomware attack or breach, call +1 587 208 3742. ## Services - [Managed IT Services](https://techfalcon.ai/services/managed-it/): Help desk, monitoring, patching, servers and networks, for a flat monthly fee. - [Co-Managed IT](https://techfalcon.ai/services/co-managed-it/): Back up your in-house IT team with 24/7 coverage, security and extra hands. - [Cloud & Microsoft 365](https://techfalcon.ai/services/cloud-microsoft-365/): Migrations, secure Microsoft 365 setup and cloud backup, done properly. - [Managed Detection & Response (MDR)](https://techfalcon.ai/services/mdr/): 24/7 threat hunting and response by analysts who act, not just alert. - [Vulnerability Management & Penetration Testing](https://techfalcon.ai/services/vulnerability-management/): Find and fix exploitable weaknesses before attackers do. - [Incident Response](https://techfalcon.ai/services/incident-response/): Ransomware or breach? Rapid containment plus a compromise assessment. - [vCISO Services](https://techfalcon.ai/services/vciso/): Senior security leadership, policy and risk management, part-time. - [Backup & Disaster Recovery (BCDR)](https://techfalcon.ai/services/bcdr/): Tested backups and a recovery plan that works when it matters. - [Security Awareness Training](https://techfalcon.ai/services/security-awareness/): Phishing simulations and training that change staff behaviour. - [Secure AI Adoption](https://techfalcon.ai/services/ai-readiness/): Use Copilot and ChatGPT productively without leaking client data. ## Key pages - [Insurance & compliance](https://techfalcon.ai/compliance/): cyber-insurance controls and Canadian breach-notification law (PIPEDA, Alberta PIPA, Health Information Act) - [Free external vulnerability scan](https://techfalcon.ai/free-external-scan/) - [About](https://techfalcon.ai/about/) - [Contact](https://techfalcon.ai/contact/) ## Blog - [Data breach reporting in Alberta: PIPA, HIA and PIPEDA explained](https://techfalcon.ai/blog/alberta-breach-notification-pipa-hia-pipeda/): When an Alberta business must report a privacy breach under PIPA, the Health Information Act or PIPEDA, who to notify, and what to do in the first days. - [Microsoft 365 Copilot oversharing: fix permissions before you switch it on](https://techfalcon.ai/blog/copilot-oversharing-permissions/): Copilot can surface any file a user can already open. How to find and fix Microsoft 365 oversharing before rolling out Copilot to your team. - [Cyber insurance questionnaires: the 7 controls insurers ask about](https://techfalcon.ai/blog/cyber-insurance-questionnaire-controls/): What Canadian cyber insurers typically ask small businesses on applications and renewals, why each control matters, and how to answer honestly. ## Optional - [Full text of all articles and service pages](https://techfalcon.ai/llms-full.txt)